Consensus Reviews

Summary: Overall, I love using Consensus and including it in my daily routine. Seeing the customers who are actively engaged in my emails through SalesForce allows me to target my email outreach using Consensus videos to turn up engagement.

Positive: I love how easy Consensus is to use and integrate into my daily business and the engagement increase on my emails!

Negative: Sometimes I get bogged down in the information I have to provide to send a video.

Summary: Consensus is really useful in helping to scale a growing business that struggles to qualify every lead.

Positive: I do not spend all day long doing the same demo over and over.
I save time.
Customers can self-serve.

Negative: I do not have a chance to answer more detailed questions that may help win an opportunity.
I do not have enough insight into customer behavior.

Summary: Consensus is an amazing opportunity to reach out and interact with clients. The innovation is still being enhanced and is increased in value by the support they provide beyond the implementation of the product. The representatives are more than willing to jump in the fray with you, seeing you through to success, in every way possible. This, I believe, is only the beginning.

Positive: I appreciate the creativity of this platform, in engaging with current and new clients. You have room to specify client data for each client, as necessary. It serves as a serviceable proxy for a live, in-person meeting. Also, customer support is stellar, doing all that they can to address and ensure your concerns are resolved in a timely manner.

Negative: Initially, there were problems with the reporting, indicating if and when clients were viewing the demos sent to them. It took a short time (approx. 30 days) to work out, at first.

Summary: As a solution consultant, it's an essential took to alleviate the burden of having to do demos for sales reps, freeing up time to do other things. For the sales reps, it allows to gage the leads interest in moving forward through analytics on their interaction with the demo.

Positive: Plug-in to corporate email system.
Notification when customers view demos.
Being able to identify additional stakeholders.

Negative: Each Consensus demo link needs to be targeted to one customer at a time.

Summary: From a user perspective it is a wonderful tool. Any organization that is live demo heavy and get request for pre-recorded demos this is a great tool.

Positive: Easy to use. Great analytics. The integration with Outlook allows an easy way to insert the link for short on-demand videos. This allows prospect to choose what they want to see and when. Consensus then captures this information and reports on it.

Negative: I heard content creation was difficult, however, I've heard this has been addressed through additional features/functionality.

Summary: My overall review is that I in my outbound contact to clients, I need a way, an easy way, to send demos. Prior to using consensus I was sending helpcenter links. Did not know if they were helpful or not. Now I can track which videos are being viewed and how often viewed.

Positive: I like how easy it is to use! I can easily send my existing customers and prospects demos. I can quickly send demos with gmail integration.

Negative: There really isn't anything I do not like. It is so simple to setup, integrate with gmail.

Summary: Consensus has been great! It has streamlined my content and demo creation and automate a lot of process internally.

Positive: This system has allowed me to easily create and deliver content to my prospective customers in a timely matter.

Negative: I have not had any negative experiences with the product thus far.

Summary: Love how easy to use this is and how much the clients like this, I also love the extension so its easy to add demos from Gmail.

Positive: Love how easy to use this is and how much the clients like this, I also love the extension so its easy to add demos from Gmail.

Negative: I don't have many cons since I am not an admin, and I was not part of the buying process.

Summary: Consensus speeds up our sales cycles and allows us to track the products and services our prospects care about the most.

Positive: I like that Consensus allows my prospects to see demos of our software on their own time without having to come to me for a live showing.

Negative: I don't see any gaps in the product at this time and enjoy using it.

Summary: Selling a product that everyone wants to know about on a high-level to prepare for the future (lots of window shopping), it has been so easy to qualify leads in or out based on sending out short snippets and understanding their needs based on that.

Positive: It has been so powerful within our Sales Org to be able to provide our buyers with the right information at the right time. Consensus is helping us to qualify (in/ out) more quickly, leading to a faster sales cycle. The integration with Gmail is working spotlessly and it was incredibly easy to learn and use Consensus (took about 20 minutes to understand and get used to it).

Negative: Nothing I can think of, other than a couple of permissioning issues which are coming up because of the way our org has set Consensus up.

Summary: Great experience in terms of usability, I am a first timer user and it was very intuitive to kick things off with the software.

Positive: I like the way i can follow up with prospects after our meetings in a very engaging way also to be able to track which contents have been viewed.

Negative: The platform might be missing a couple of languages.

Summary: Excellent product- simple to use and good end user experience.

Easy to setup, upload and share video content.

Positive: Ease of use.
Good monitoring.
Positive end user experience.

The solution allows us to share video content and monitoring the views.

Negative: No complaints or dislikes from the solution yet. Does what it says.

Summary: Consensus is super easy to use for our business, prospects, and clients. It helps speed up sometimes (very) lengthy sales cycles which is a game changer for our teams. I've had to reach out to customer support once and they were phenomenal and solved my inquiry immediately. I also love the data and analytics that we can pull from the system. I use Consensus every day!

Positive: It minimizes administrative burdens on our team, it decreases our sales process time, it is super easy to use, and our customers love it too!

Negative: I can't think of anything I dislike about Consensus!

Summary: Consensus is an amazing tool that I use every day. I also manage a team that are utilising the tool daily. This is a brilliant video sharing platform that is embedded into our everyday practices.

Positive: Interactive.
Ease Of use.
Great information/analysis feedback.
Ability to focus in on key interests of the client.

Negative: Some of the search criteria could be a little easier when searching for specific pre-recorded video information.

Summary: 10/10.
Love to leverage consensus in my sales cycle.

Positive: I love how easy to use consensus is for all of my follow up calls, introducing new products and then allowing the customer to see the demos or recordings again. plus I have full visibility in tracking it

Negative: I do not like how we cant group videos together or scale some pre- recorded videos to send to customers