ESO EHR Description

The ESO Electronic Health Record (EHR) system simplifies the process of creating high-quality EMS clinical documentation. Its advanced features allow you to receive more information than what you input. It's time to transition from your outdated ePCR to the innovative ESO EHR. Covering every step from the incident to the signature, ESO streamlines the creation of exceptional clinical documentation. Our deep understanding of EMS sets us apart; we don't just serve as a vendor, but as a dedicated partner committed to advancing the EMS field. This is precisely why we developed EHR to be user-friendly, enabling swift transitions from incident documentation to final signature while ensuring accurate information capture. Beyond merely serving as a documentation solution, EHR acts as a vital resource that enhances your ability to make informed patient-care decisions on the spot. With features like patient lookup, specialized patient forms, and seamless integrations with Handtevvy and Quick Speak, you are empowered to provide the highest standard of care possible. The ESO EHR is designed to elevate your EMS experience, ensuring that every patient's needs are met with precision and efficiency.

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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
ESO Solutions
Year Founded:
2004
Headquarters:
United States
Website:
www.eso.com/ems/ehr/

Media

Play Video ESO EHR Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

ESO EHR Features and Options

Electronic Medical Records (EMR) Software

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

EMS Software

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

ESO EHR User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Lieutenant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good, but end users ignored

    Date: Feb 27 2023

    Summary: ESO provides good functionality and streamlined operation over its predecessor, but lacks certain features that could really make it exceptional in meeting the needs of prehospital providers and the patients we serve.

    Positive: Compared to ESO's precursor FireHouse, ESO EHR allows much faster entry of PCR info, as well as the program taking you directly to the error you need to correct, instead of simply flagging a page with a variety of entries that are not flagged.

    Negative: FireHouse allowed end users to modify the list of medications encountered in the field. There is no such functionality in ESO. When asked, I was told "they follow the national pharmacopeia". Despite this, their program will not relate generic & trade names, so it is possible for a patient to be listed as taking benadryl & diphenhydramine as separate Rx. When I mentioned this in an email, I was asked "could you provide some examples?". I provided a half a dozen as well as a google link, but the program remains the same. A competitor lists both.
    Another thing a competitor does is identify anticoagulants, such as warfarin (coumadin), & applies a flag to the report to remind the provider that the patient is taking a medication that places them in a higher risk category. When I mentioned this in an email, I was asked "could you provide some examples?". I provided several, as well as a google link, but the program remains the same.
    When our FD updated from FireHouse, we had an ESO staff member who had been employed in a previous capacity as a Paramedic come to walk us through the transfer; one would think ESO tech could turn to their in-house resources for confirmation of this issue. Having a staff that apparently cannot perform a web search or use input from end users is a little dismaying.

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