Uptime.com Reviews

Summary: This platform offers a robust and reliable solution for availability monitoring. Its wide range of features, ease of use and real-time monitoring capability make it a valuable tool for any business. deliver a reliable experience to our customers.

Positive: Setting up and managing monitoring checks is simple, and the dashboards provide clear and concise information on the status of our services. In addition, real-time alerts keep us informed of any problems, allowing us to take quick action to minimize downtime. The ability to customize and tailor the monitoring checks to our specific needs is also something I value highly.

Negative: I have sometimes experienced slight delays in the delivery of email alerts, which can affect our ability to respond immediately. However, this problem has not had a significant impact on our operations.

Summary: This is a reliable and comprehensive tool for monitoring the availability of our critical services. Its combination of monitoring capabilities, focus on security and real-time support make this platform an excellent choice.

Positive: It provides the ability to comprehensively and effectively assess the performance and availability of our website and critical applications. I am also impressed with their focus on security and privacy, which gives me peace of mind in relying on their platform. I can easily configure and customize the monitoring controls to suit our specific needs. In addition, the ability to monitor from multiple locations and receive real-time alerts allows us to proactively detect and resolve issues.

Negative: Sometimes, it takes me a bit of time to find the specific functions and settings I need. However, once you get familiar with the platform, it becomes easier to use.

Summary: A great experience. We were with another uptime provider in the past which had problems with sending text messages to certain network in the UK. Their response was to speak to the network and see if there was anything they could do.. So we moved on, and we're so happy we did.

Uptime.com offers a lot more in terms of functionality and configurability, with an excellent support team to back them up.

We've been using them for the last 2 months and are very happy so far!

Positive: Extremely easy to set up and use, with a very intuitive and well thought out interface.

A vast array of checks are are available, and they provide a good amount of check locations.

Excellent response times from the uptime support team. They respond quickly and work to get you moving as quickly as possible.

Negative: It would be great to be able to set up contact groups, rather than having to add a contact to each check individually as that can be a bit cumbersome if you have a good number of contacts.

We signed up for a trial originally, and when that expired we were unable to subscribe to the plan we wanted without contacting support as our trial had options from the higher tier. Would be useful if when the trial expired, your options were set back to the lowest level so there's no need to contact support.

Summary: Uptime.com is very robust and effective for website availability and security monitoring. Its reliable platform, comprehensive features and customer-centric approach make it an invaluable tool for protecting our digital assets.

Positive: The platform offers private monitoring locations, which is especially relevant for maintaining the security of our internal systems. It also provides a wide variety of functions, such as API monitoring, DNS verification and page speed monitoring. This simplifies our management process and saves us time and resources.

Negative: Although it is a very comprehensive platform, it can require some time and effort in the initial setup.

Summary: Uptime.com has proven to be a reliable and efficient tool for monitoring our systems. Their intuitive platform, combined with their excellent technical support, has given us peace of mind that our systems are protected and functioning properly.

Positive: It offers a wide range of monitoring options that allow us to have a complete view of our systems. In addition, the ability to perform synthetic tests that mimic user actions has helped us identify and correct potential problems. We can set up custom alerts to receive instant email notifications when poor performance occurs.

Negative: It would be very helpful to have a wider variety of integrations with specific tools used in our industry.

Summary: The platform offers a reliable and comprehensive solution for monitoring the availability of our online services. With its robust features and customer-centric approach, Uptime.com has proven to be a valuable tool in ensuring a smooth experience for our users.

Positive: It offers a variety of monitoring tools, such as API monitoring and synthetic monitoring, that allow me to accurately assess the performance and functionality of our online services. I also appreciate the ability to create custom status pages to keep our users informed during any incident.

Negative: Sometimes, finding certain configurations or functionality can be time consuming and require a certain level of exploration.

Summary: This is an essential tool to ensure the availability of our websites and provide a satisfactory experience for our users.

Positive: The product provides me with complete visibility into the availability and performance of our sites, which is critical to ensuring an optimal experience for our customers. The intuitive interface and customizable dashboards allow me to quickly access relevant information and take action in case of any issues.

Negative: I have found that the initial setup can be a bit complicated, especially if you are dealing with more complex integrations.

Summary: The platform has significantly improved our ability to proactively detect and troubleshoot issues, resulting in increased availability and performance of our services.

Positive: Efficient monitoring of website availability and very complete API supervision. It offers optimal synthetic, real-time monitoring of the performance of real users. It also has an intuitive and easy-to-use interface, which makes it easy to set up and follow up on checks.

Negative: Although Uptime.com offers a wide range of integrations, we have encountered some technical challenges when trying to connect it with our internal systems.

Summary: The platform has been reliable and has provided excellent visibility into the availability and performance of our services. I recommend Uptime.com for any company that needs reliable and effective monitoring of their websites and online services.

Positive: Robust ability to perform real-time uptime monitoring tests, both for our website and for our network and email servers. I also found API monitoring useful, allowing us to test our APIs with custom HTTP(S) requests. In addition, synthetic monitoring allows us to simulate user actions to test important forms and flows.

Negative: The user interface can be a bit complex to navigate at times. It would be great if there was more simplicity in the design and organization of functions.

Summary: As a software engineer, ensuring our website's uptime and reliability is paramount. Uptime.com has been an invaluable tool in helping us maintain a consistent online presence and delivering a seamless experience to our customers.

The multi-checkpoint monitoring system of Uptime.com provides us with real-time insights into our website's performance from various global locations. This has been instrumental in detecting even minor downtimes or performance issues, allowing our tech team to address them promptly.

One of the standout features is the customizable alerting system. We receive instant notifications via email and SMS whenever an issue arises, enabling us to take immediate action and minimize any potential impact on user experience.

The detailed reports and downtime analysis offered by Uptime.com have been incredibly useful in identifying patterns and trends. This has empowered us to make informed decisions and optimize our website for better performance.

Setting up Uptime.com was a breeze, thanks to its user-friendly interface and straightforward configuration process. The intuitive dashboard provides a clear overview of our website's status, making it accessible even for non-technical team members.

While Uptime.com has been exceptional in monitoring our website's uptime and performance, I would appreciate more advanced analytics features in future updates. Additionally, while the pricing is reasonable for the value provided, smaller businesses might find it slightly costly for their budgets.

In conclusion, Uptime.com has been a reliable partner in ensuring our website's stability and uptime. Its robust monitoring capabilities, customizable alerts, and insightful reporting make it a top choice for businesses seeking to maintain a strong online presence.

Positive: Multi-checkpoint monitoring for comprehensive insights.
Customizable alerting system for immediate notifications.
Detailed reports and downtime analysis for informed decisions.
User-friendly interface and easy setup process.

Negative: Advanced analytics features could be improved.
Pricing might be relatively high for smaller businesses.

Summary: Absolutely excellent. I think it's one of the best monitoring systems on the market. Very easy to use and powerful.
Not to be underestimated, it is fun to use

Positive: 1) The GUI and the configuration are easy to use.
2) Customization of many details.
3) Very efficient and stable.
4) The customer support is quick and professional.

Negative: From my point of view there are no significant disadvantages or problems. Some users may find the pricing plans quite high, but the service offers a range of different plans to best suit every needs and every budgets.

Summary: We use uptime.com for both platform and service status monitoring, in comply to SRE practice with error budgeting.

In general, we are happy with the product and service provided and could definitely recommend this tool!

Positive: The product is easy to use. It's got a comprehensive set of different monitor types that you can setup. Status pages are also customizable. It supports sub-accounts which works great for multi-tenant access. The support team is very responsive and helpful!

Negative: The only issue we have is that you can't migrate a monitor history when there is need to change the type of a check. But it's understandable as this ensures the accuracy of the service status history.

Summary: Product has very good potential, and the support experience was very positive. Could do with enhancing the built in metrics visualisation, specifically stacked metrics. I haven't actually checked the price tag yet, so I'm guessing when I say the price is good.

Positive: Well designed API and terraform support out of the box. Obviously designed by someone with a background or at least a good understanding of operations/platforms teams.

Negative: Charts are a bit basic, implemented using charts.js which means a bunch of features should come out of the box but have not as of yet been surfaced in the product offering, the crucial one is "stacked charts" for when you are monitoring latency from multiple points of presence.

Summary: We are having a good experience with using the uptime.com, we were able to get the notifications through different mediums when a website or an endpoint is down, which is what we look for at the end of the day.

Even though it doesn't have some of the features in their API's and as Terraform resources, we can still setup the things within the UI.

Positive: It has most of the features that are needed for monitoring the websites/applications from a user's perspective. Has API's & Terraform resources for most of the features. Support is pretty good and provides quick responses.

Negative: * Doesn't have API availability for some key features
* Doesn't have vault capability to store the secrets that are used in the checks at the moment.
* Minimal terraform resources available.

Summary: Overall, I recommend this platform for small and medium enterprises (sME) and as a student myself, I do recommend this student that want to spend a good amount of money on a platform that monitors uptime of their projects better then most competitors.

Note: I got this subscription for free directly from Uptime.com, but that does not influence this review. This review is unbiased and honest.

Positive: Ease of use.
Lots of features even on the basic plan.
Doesn't require a team of 10 people to setup.
Excellent support team.

Negative: Even though it has lots of features in the basic plan, coming from a competitor platform I miss the included status pages.
Some glitches with uptime every now and then.
High pricing for students.