Best Endpoint Management Software in Africa

The Goliath Performance Monitor, equipped with advanced intelligence and automation, empowers IT professionals to predict, address, and document issues related to end-user experiences, no matter the location of IT workloads or users. It zeroes in on the three primary factors that typically trigger support tickets: initiating a logon, the logon procedure itself, and performance during sessions. This innovative technology aims to provide proactive alerts for potential end-user experience challenges before they arise, and if they do occur, it equips you with the necessary data for swift troubleshooting. Furthermore, it generates objective evidence through reports and historical metrics, ensuring there is tangible proof to substantiate corrective measures aimed at averting future complications. The Goliath Performance Monitor offers extensive and detailed visibility, enabling effective troubleshooting of VDI environments with the most thorough performance data at your disposal. Consequently, support teams and administrators can swiftly pinpoint the exact location of issues within the delivery infrastructure, thereby enhancing overall operational efficiency. This comprehensive approach not only resolves current challenges but also helps in fine-tuning systems for future stability.

Efficiently and securely manage and deliver any application across various devices using Workspace ONE, an intelligent digital workspace platform. This comprehensive solution combines access control, application management, and multi-platform endpoint management into a unified platform, available as both a cloud-based service and an on-premises option. It enhances employee engagement and productivity by providing a tailored experience, allowing immediate access to any application on any device from the very first day. Adopt a single, cloud-driven solution for unified endpoint management that caters to every device and use case, promoting a seamless operational flow. By eliminating silos, organizations can streamline the management of all device and application types, resulting in faster processes with fewer individual solutions while expanding capabilities. Additionally, ensure the security of devices, users, and data through conditional access, automated patch management, and configuration policies, all aimed at establishing a robust Zero Trust security framework. This holistic approach not only fortifies security but also enhances organizational efficiency.

The 1E platform empowers IT teams to enhance the user experience, strengthen security measures, cut expenses, and transform IT Operations from a mere cost center into a strategic asset. It features solutions such as 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation. With modern, automated capabilities, it ensures real-time configuration and compliance across the entire IT infrastructure. Resolution times can be significantly shortened without the need to exit ServiceNow, and organizations can gain insights into user sentiments regarding their digital environments by systematically gathering and analyzing actionable feedback. This leads to quicker troubleshooting, faster responses to security challenges, and an improved employee experience, as issues are resolved in mere minutes rather than hours. Furthermore, it automates common requests, reducing the necessity for tickets and allowing service desk agents to concentrate on more valuable tasks. By providing insights on software usage, organizations can enhance device performance and stability by removing underutilized applications, ultimately fostering a more efficient IT operation. As a result, IT teams can better align their strategies with organizational goals while also enhancing user satisfaction.